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IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Companies also use IVR services to extend their business hours to 24/7 operation. The use of IVR and voice automation allows callers’ queries to be resolved without the need for queueing and incurring the cost of a live agent
Flat Earth provides Professional IVR Recording Services in National and International Languages with a wide range of Regional & Native Accents and Dialects recorded live at our state of the art In-House Studio with Professional Voice Over Artists.
IVR Packages include Welcome Messages (Day Mode) , Telephone Hold Messages (During on Hold) & After Office Hours Messages (Night Mode).
WHAT’S IN IT
- Welcome/Greeting Messages
- On Hold Message
- After Hours Message
- Auto Attendant